Terms and Conditions

1. Overview
   This website is operated by ORENDA Hair (“we”, “us”, “our”). By accessing our website or purchasing products, you engage in our “Service” and agree to comply with these Terms and Conditions (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content. If you do not agree to all the Terms, you may not access the website or use our Services.
2. Eligibility
   By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or have received consent from a legal guardian if under the age of majority. Use of our website for illegal or unauthorized purposes is prohibited.
3. Account Information
   To make purchases, you may be required to create an account. You agree to provide accurate, current, and complete account and purchase information. We reserve the right to refuse any order placed with us. If there are discrepancies in the account information provided, we may contact you to clarify details.
4. Product Information
   We endeavor to ensure that product descriptions and images on the website are accurate. However, we do not guarantee that product details, including color or texture, as displayed on your device will be an exact match to the actual product.
5. Orders and Payment
   When you place an order, it constitutes an offer to buy. Our acceptance of your order will be confirmed via email, at which point a binding contract is created. We reserve the right to cancel any order if we suspect it violates these Terms. Payments must be completed via the methods provided on the website, and you agree to update your payment information as necessary.
6. Pricing, Promotions, and Modifications
   All prices are displayed in the relevant Currency] and include applicable taxes unless stated otherwise. We reserve the right to adjust prices, terminate promotions, or update product information at any time without notice. Any changes will not affect orders already confirmed by us.
7. Shipping and Delivery
   We aim to dispatch products within the estimated timeframes provided, although these are subject to change depending on stock levels and external factors. Shipping costs are calculated and displayed at checkout. ORENDA Hair is not responsible for any delays in delivery due to unforeseen circumstances or courier issues.

 

8. Returns, Refunds, and Exchanges
   You may request a return or exchange of eligible products within [14/30] days of delivery, provided they are unopened, unused, and in their original packaging. Certain items, due to hygiene and health standards, cannot be returned once opened. Refunds will be processed through the original payment method within [14/30] days of receiving the returned item. Please review our full Return Policy for detailed information on eligibility and the return process.
9. Product Use and Safety
   Products sold on this site are intended for personal, non-commercial use only. Please read and follow all product instructions, guidelines, and warnings. ORENDA Hair is not liable for any injury or damages resulting from misuse or unauthorized alterations of our products.
10. User Comments and Feedback
    By submitting any comments, feedback, or suggestions to us, you agree that we may, without restriction, edit, publish, and use this content in any media. We are not obligated to maintain confidentiality, pay compensation, or respond to any feedback provided.
11. Third-Party Links
    This website may include links to third-party websites. These links are provided solely for your convenience. We are not responsible for evaluating the content or accuracy of any third-party materials and do not warrant or endorse these sites. Any interactions with linked third-party websites are governed by their own terms.
12. Intellectual Property Rights
    All content on this site, including but not limited to text, graphics, logos, and images, is owned by or licensed to ORENDA Hair and is protected by applicable intellectual property laws. Unauthorized use or reproduction of this content is prohibited. Users are granted a limited license to access and make personal use of this website.
13. Limitation of Liability
    To the maximum extent permitted by law, ORENDA Hair and our affiliates, officers, directors, employees, or agents are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the site or inability to use the site. This includes but is not limited to loss of data, profits, or any similar damages, even if advised of their possibility.
14. Disclaimer of Warranties
    We do not guarantee uninterrupted, secure, or error-free access to our Services. All products and Services are provided “as is” without any warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of the Service is at your sole risk.

 

15. Indemnification
    You agree to indemnify, defend, and hold harmless ORENDA Hair and our affiliates, officers, directors, employees, or agents from any claims, liabilities, damages, costs, or expenses (including attorneys’ fees) arising from your violation of these Terms or your use of our website or Services.
16. Governing Law
    These Terms and Conditions, as well as any separate agreements through which we provide you Services, shall be governed by and construed in accordance with the laws of the relevant Country’s Jurisdiction.
17. Changes to Terms and Conditions
    We reserve the right, at our sole discretion, to update or replace these Terms by posting updates to this page. It is your responsibility to review this page periodically. Continued use of or access to our website following any changes constitutes acceptance of those changes.
18. Severability
    If any provision of these Terms is deemed invalid, void, or unenforceable, such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
19. Termination
    We reserve the right to terminate or suspend access to our Services without notice if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
20. Contact Information
    For questions about our Terms and Conditions, please contact us at:
    Email: [email protected]
    Address:

    Bulgaria, Sofia

    9 Pop Bogomil Str.